Kirsten L.
Mid-Level Banking Customer Service Associate
Open to offersNew to PlatformAbout
Kirsten V. is a professional with experience in banking and food service, most recently serving as a Client Service Associate at BDO Unibank Inc. from 2024 to 2026. In this role, Kirsten handled over-the-counter banking transactions, executed cash balancing, verified client identification, checked counterfeit bills, and supported bank promotions, also helping to disseminate updates from BSP and upsell new banking products. As a Management Trainee at Familicious Food Incorporated, Kirsten managed daily store operations, coordinated with suppliers, led end-of-day financial reconciliation, processed payroll, and conducted hiring interviews. Previously, at New Davao Famous Restaurant Corp., Kirsten took on admin and marketing tasks, providing social media management, website updates using InDesign & Photoshop, and preparing check payments through Peso Net and Check Write System, contributing to streamlined operations in both the banking and hospitality industries.
Experience
Client Service Associate
BDO UNIBANK INC. · 2024 — 2026Conducted cash balancing at the beginning and end of the day. Ensured accurate and timely processing of over-the-counter transactions including deposits, withdrawals, and remittances. Assessed the authenticity of presented Valid IDs and signatures while checking for counterfeit bills. Communicated new information from BSP and the bank, promoted features such as online banking apps, and upsold various bank products.Management Trainee
Familicious Food Incorporated · 2024 — PresentOversaw daily store operations encompassing both front-of-house and back-of-house activities. Engaged with suppliers for order placements, negotiations, and handling damaged items. Collaborated with Mall Admins for communication clarifications and managed inventory reviews for food and non-food items. Served as a cashier processing payments and reconciled end-of-day sales with cash on hand and card transactions. Checked the condition of cutlery and equipment to maintain quality and warranty. Created weekly reports on manpower, supplies, and sales for the owner, managed supplier transmittals via check writing and online banking, participated in the hiring process, and managed payroll for employees.Admin Staff/Marketing Staff
New Davao Famous Restaurant Corp. · 2023 — PresentHandled social media management tasks including editing, posting, and responding to email inquiries while maintaining the social media calendar and website updates. Updated the restaurant’s website to reflect new menu additions and edited both restaurant and take-out store menus. Processed check payments for suppliers and utilities through Peso Net and Check Write System, prepared essential documents for accounting firms and suppliers, and managed reimbursement transmittals. Utilized InDesign and Photoshop for editing website and social media content.
Skills & Expertise
Education
- Bachelor of Science in Hospitality ManagementAssumption College of Davao · 2019 — 2023
Interested in this professional?
Sign in as an employer to save this profile or invite Kirsten L. to a job.
Sign in as an employer