Kirsty M.
Senior Real Estate Cold Calling Specialist
Open to offersNew to PlatformAbout
Kirsty M. brings over a decade of experience in the customer service industry across Australia, Nicaragua, and remote (WFH) environments. She has specialized in real estate lead generation, notably at Call Motivated Sellers and 1800 Best Offer, where she utilized cold calling and phone dialer systems such as ReadyMode, Mojo Dialer, and Xencall to pre-screen property sellers and deliver qualified leads to clients. Prior roles include handling inbound and outbound calls as a customer service representative at NexCall Call Centre, processing prescriptions and payments for US pharmacies with VICI dial, and front-of-house, volunteer, and management positions in hospitality and retail. Kirsty’s responsibilities have encompassed detailed note-taking, guest coordination, inventory, and team leadership within the healthcare, hospitality, and real estate sectors.
Experience
REAL ESTATE COLD CALLING (LEAD GENERATION)
CALL MOTIVATED SELLERS · 2022 — PresentConducted cold calling utilizing ReadyMode and Mojo dialer to pre-screen potential leads for property sales. Documented details about properties and forwarded qualified leads to clients.REAL ESTATE COLD CALLING (LEAD GENERATION)
1800 BEST OFFER · 2021 — 2022Engaged in cold calling activities using Xencall (ReadyMode) to pre-screen potential leads regarding property sales. Recorded comprehensive notes on properties and submitted qualified leads to clients.CUSTOMER SERVICE REPRESENTATIVE
NEXCALL CALL CENTRE · 2020 — 2021Handled inbound and outbound calls from patients through VICI dial. Processed medical prescriptions and payments for pharmacies in the USA while offering information and assistance related to medications.HEAD VOLUNTEER
OASIS HOSTEL · 2019 — 2020Served as the first point of contact for new guests, providing facility tours and information about the hostel and local events. Organized daily activities for guests and coordinated with other hostels to ensure successful events.BARTENDER & FRONT DESK
KUMARINA ROADHOUSE · 2016 — 2019Provided customer service by tending bar and serving drinks. Responsible for stock taking, managing accommodation bookings, checking in and out guests.FRONT OF HOUSE & COOK
DOME CAFÉ · 2013 — 2016Delivered customer service through greeting patrons and taking orders. Handled stock ordering and delivery, ensured a clean and hygienic kitchen, and prepared food.ASSISTANT MANAGER & FRONT OF HOUSE
SUMO SALAD · 2008 — 2011Managed customer service and inventory, overseeing stock ordering. Directed staff assignments and trained new employees.
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