Kiru

Kirudarshana S. is an experienced HR Professional who transitioned from a career in Key Account Management to People Operations. With an MBA in Human Resources and six years in customer success and key account management within the service industry, Kirudarshana brings a wealth of knowledge to the table. She excels in stakeholder management, employee coordination, and conflict resolution, while having a strong grasp of recruitment processes, onboarding, and employee engagement. Her career includes roles such as Lead CREW Captain at Swiggy, where she managed high-value client interactions and ensured compliance with service standards, and as a Customer Delight Manager at Sukoon Health, focusing on structured grievance handling and process documentation. Her educational journey includes a Master of Business Administration from Bharathiyar University and certifications in Key Account Management and HR Management. Kirudarshana is seeking to leverage her people management skills in an entry-level HR Generalist, HR Executive, or Talent Acquisition role to contribute to organizational growth.