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Kishen R. — Junior Customer Service Representative from Philippines

Kishen R.

Junior Customer Service Representative

Philippines Less than 1 year
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Kishen Ren H. is an experienced professional specializing in customer service and BPO operations with nearly two years in roles such as Dispute Support at TaskUs, Blended Support at Concentrix, and Customer Representative at Foundever. Her background also includes service in the food and beverage industry with Jollibee and production support at Enchanted Kingdom, as well as sales and inventory management at Vicky’s Clothing and Accessories. Kishen managed customer needs, executed high-quality reporting, and maintained daily sales records in retail and quick-service environments. She is certified in Cookery NCII, Front Office NCIII, Event Management Services NCIII, and Barista NCII, supporting her expertise in hospitality and event management domains. Her proven problem-solving and negotiation abilities have repeatedly benefited international customer support interactions and business workflows within diverse industries.

Experience

  • Dispute Support

    TaskUs · 2025 — 2026
    Handled customer concerns related to disputes in a BPO setting, addressing inquiries and complaints via specified channels.
  • Blended Support

    Concentrix · 2024 — 2025
    Worked in a blended support capacity, assisting customers with questions and issues and managing both inbound and outbound communications in the BPO industry.
  • Customer Rep.

    Foundever · 2024 — 2024
    Responded to customer concerns, complaints, and general inquiries through calls while providing service in the BPO industry.
  • Crew

    Jollibee · 2023 — 2023
    Supported daily food and beverage operations, contributing to efficient workflow and upholding service standards in a fast-paced environment.
  • Production Staff

    Enchanted Kingdom · 2022 — 2022
    Participated in general production tasks at a theme park, performing assigned duties as part of the operations team.
  • Assisstant

    Vicky’s Clothing and Accessories · 2018 — 2018
    Assisted with customer-facing sales tasks, managed inventory records, and supported daily reporting in a retail clothing environment.

Skills & Expertise

Education

  • Degree not specified
    Jacobo Z Gonzales Memorial School of Arts and Trades
  • Degree not specified
    St. Chamuel College
  • Degree not specified
    Sampaguita Annex National High School
  • Degree not specified
    Adelina 1 Complex Elementary School

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