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Kitambala B. — Mid-Level IT Documentation Specialist from Burundi

Kitambala B.

Mid-Level IT Documentation Specialist

Burundi 3-6 years
Open to offersNew to Platform
Languages
FrenchEnglish
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About

Eloi K. is an experienced Technicien IT with a specialization in technical documentation and network environments, holding 3 years of hands-on expertise in the humanitarian and healthcare sectors in Burundi. At Médecins Sans Frontières from 2021 to 2024, Eloi developed and refined technical procedures, performed rigorous network diagnostics, and authored intervention guides tailored to technical teams. Previously, at Hôpital de Kirinda, he was responsible for creating technical user supports, executing network installations, and conducting business needs analysis. Eloi is adept with platforms such as Word, Confluence, and Visio, and has practical knowledge of Cisco (CCNA), VLAN, TCP/IP, DHCP, and DNS, consistently producing clear, structured documentation for varied network infrastructures.

Experience

  • Technicien Câblage & Support Réseau

    Médecins Sans Frontières · 2021 — 2024
    Developed technical procedures and intervention guides. Assessed on-ground needs and enhanced operational methods. Documented network infrastructure and handled incident diagnostics and resolution.
  • Technicien Informatique & Réseau

    Hôpital de Kirinda · 2019 — 2021
    Created technical support documentation for users. Managed network installation and configuration. Conducted analysis of business needs.

Skills & Expertise

Education

  • Bachelor en Information Technology
    Institution not specified · — — 2018

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