KKUNTAL P.

Niharika A. is a dedicated Customer Support & Operations Associate and Virtual Assistant based in Jaipur, India. As a BBA student at Maharishi Arvind Institute of Science & Management, she specializes in business management, operations, and communication studies. Niharika has actively managed customer support through email and chat communication, and has played an integral role in order processing and daily e-commerce operations. Her expertise also extends to maintaining records and reports with Microsoft Excel and Google Sheets, enhancing inventory coordination, and supporting various hotel operations including reservation and housekeeping. Her internship experiences at companies such as KKUNTAL Hair Care, Shyam & Company, and Hotel Arya Niwas honed her data entry, accounting, and customer service abilities, alongside developing a thorough understanding of taxations, data management workflows, and operational efficiency. Fluent in English and Hindi, Niharika is recognized for her academic excellence and participation in cultural events.