Kleia R.
Open to offersNew to PlatformAbout
Kleia R. is a detail-oriented and tech-savvy professional with a strong foundation in customer service, administrative support, and digital content creation. She excels in leveraging tools such as Google Workspace, Microsoft Office, Canva, and AI technologies like ChatGPT to enhance business operations and customer experiences. With hands-on experience as a cashier and dining crew at Agara Ramen, a front desk associate at 456 Hotel Le Grande, and an intern at the Department of Tourism, she has demonstrated her ability to provide exceptional service and manage operations efficiently. Kleia R. is well-versed in managing guest interactions, handling transactions, coordinating events, and producing promotional content. Her academic background includes a Bachelor of Science in Tourism Management from the University of Baguio, graduating cum laude with significant accolades in research and event management. Her adaptability and commitment to delivering quality results make her a valuable asset in both administrative and client-facing roles.
Experience
Cashier / Dining Crew
Agara Ramen · 2025 — 2026Provided exceptional customer service to guests, ensuring a positive dining experience while managing the POS system for order and payment processing. Assisted with food service during peak hours, recommended menu items, and maintained inventory organization. Upheld cleanliness standards in the dining area and collaborated with team members to ensure efficient operations.Front Desk Associate
456 Hotel Le Grande · 2025 — 2025Oversaw guest check-ins and check-outs, ensuring accuracy in reservation records and payment processing. Engaged with guests through various communication channels, addressing inquiries with professionalism. Worked alongside housekeeping to coordinate room assignments and maintained organized records while handling cash and digital transactions.Liaison Officer/Intern
Department of Tourism – Central Office · 2024 — 2024Managed the routing of official documents and maintained filing systems to support office operations. Assisted in the coordination of meetings and events, serving as a point of communication between stakeholders. Supported the preparation of event materials and logistics during significant tourism programs while ensuring confidentiality in documentation.Travel Agency Intern
Galvez All-In Travel and Events Management · 2022 — 2022Created detailed tour costings and quotations by coordinating with hotels and suppliers. Developed promotional materials and social media graphics using Canva to market tour packages. Provided accurate travel information to clients, organized travel documents, and supported administrative tasks.
Skills & Expertise
Education
- Bachelor of Science in Tourism Management, Specialized in International TourismUniversity of Baguio · — — 2024
- Accountancy, Business, and ManagementDivine Word College of Bangued · — — 2020
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