Kongnyuy I.

Irine K., based in Douala, Cameroon, is a seasoned Customer Support Representative with a proven track record in boosting customer satisfaction through meticulous customer service and administrative support. While working on a project for EcoHome Store, she adeptly crafted a comprehensive customer support system designed to enhance service workflows and communication, leveraging skills in the use of Google Workspace. In her role as a Customer Service & Operations Assistant at Njeiforbi Ltd, she delivered exemplary support, managing records and daily operations to elevate service delivery. As a Financial Assistant at MTN Le Content, she demonstrated proficiency in managing financial documentation accurately while maintaining confidentiality. Irine's expertise is backed by an HND in Transport & Logistics from IUGET University and certifications in Technical Support and ClickUp Essentials, with fluency in English and French enriching her capacity to serve diverse clientele.