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kriesza F. — Loan Officer from Philippines

kriesza F.

Loan Officer

Philippines 2-3 years 3 - 6 USD per hour
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Kriesza Faye A., based in San Jose City, Nueva Ecija, Philippines, is an energetic and results-driven professional with a diverse background in customer service and financial solutions. She has honed her expertise working as a Customer Experience Advisor at VXI Global Solutions, where she delivered high-volume omnichannel support and effectively resolved complex customer inquiries. In her role as a Loan Officer at Clear Nexus Inc., Kriesza managed loan application processing, conducted credit risk evaluations, and ensured regulatory compliance while consistently meeting portfolio growth targets. Additionally, she gained retail experience as a Crew Member at Potato Corner, where she handled POS and cash transactions and maintained food quality in a high-paced environment. Her commitment to client relationship building, active listening, and maintaining high customer satisfaction scores is evident in her work. Kriesza graduated from PHINMA Araullo University and is adept at conflict resolution and navigating CRM systems, further enhancing her adaptability and multitasking skills.

Experience

  • Loan Officer

    Clear Nexus Inc. · 2025 — 2026
    Managed loan application processing, conducted credit risk evaluations, and handled client relationship management while ensuring regulatory compliance.
  • Crew Member

    Potato Corner · 2023 — 2024
    Delivered friendly customer service, managed POS and cash transactions, and ensured food quality in a high-volume setting.
  • Customer Experience Advisor

    VXI Global Solutions · 2024 — 2024
    Provided high-volume omnichannel customer support, resolved complex inquiries, and collaborated with team leads to enhance support workflows based on customer feedback.
  • Service Staff

    Elena’s - First Baker · 2023 — 2023
    Supported daily operations through customer assistance, maintained cleanliness of displays, and assisted in restocking shelves.

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