Kriselda A.

Kriselda A. C. is a seasoned professional with extensive experience in customer support and project management within the billing sector. She is currently a Customer Support Representative at Credit Clerk LLC, leveraging her expertise in customer interaction to enhance billing processes and ensure client satisfaction. Previously, she worked at Credit Glory LLC in a similar capacity, helping clients navigate complex billing inquiries with proficiency. Her career foundation was built at Concentrix Daksh Services Philippines as an Advisor I in customer service, and she further honed her leadership abilities as a Team Manager at Alorica Teleservices. Notable skills include expertise in Microsoft Office, Google Workspace, CRM systems, and strong capabilities in report analysis and writing. Kriselda’s educational background from Mariano Marcos State University supports her adeptness in leveraging technology to streamline operations, thereby enhancing overall efficiency and productivity in her roles.