Krisha M.

Krisha Marie C. is a seasoned Virtual Assistant specializing in the medical, dental, and orthodontics sectors, leveraged by her extensive background as a Customer Service Representative. With six years of robust experience, she has demonstrated outstanding proficiency in managing patient coordination and administrative tasks in healthcare settings, including orthodontic practices and children's dentistry clinics. Her role at Bloom Orthodontics involved handling patient communications, coordinating appointments, and managing billing inquiries. Krisha has further enhanced her technical capabilities through her tenure as a Digital Marketing Assistant at PrettyStrong Goddess LLC, where she established marketing funnels and executed thorough digital marketing strategies, including social media management and email campaigns. Her diverse roles in the customer service industry, including tenure at Alorica, WNS, and HGS, have honed her expertise in addressing customer inquiries, verifying insurance benefits, and ensuring the accurate processing of claims. Krisha's dedication to delivering exceptional service has been pivotal in ensuring customer satisfaction and fostering reliable brand interactions.