Senior Customer Service and Administrative Support Specialist
Open to offersNew to PlatformKrislene R. is a seasoned professional with over nine years in customer service and administrative support, renowned for her expertise in calendar management, client communication, and meticulous organizational skills. Her tenure at RealPage Inc. as a Property Account Manager saw her adeptly managing client accounts for property management software, resulting in accurate billing processes that boosted cash flow by approximately 30%. Prior to that, at Athena, she served as an Executive Assistant, streamlining operations and enhancing communication, notably improving the CEO’s time management. At Valor Global, Krislene excelled as a Customer Service Associate and Product Trainer, where she designed training programs and mentored over 100 new hires, improving employee performance metrics. Her career began at Teleperformance, where she resolved billing and authorization issues efficiently. Krislene holds a Bachelor of Science in Travel Management from the Lyceum of the Philippines University.