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Krissha F. — Junior Tourism Customer Service Associate from Philippines

Krissha F.

Junior Tourism Customer Service Associate

Philippines No experience yet
Open to offersNew to Platform
Languages
English
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About

Krissha F. is a driven Tourism Management graduate with valuable experience in the hospitality and aviation sectors. Through her internship with Cebu Pacific Air in the Finance and Administration Department, she honed her skills in financial operations, managing vendor invoices, receipts, and payment documentation with precision. Her expertise extends to the hospitality industry, where she developed strong customer service capabilities at Camayan Beach Resort by managing reservations and providing guests with information on hotel services and amenities. Additionally, Krissha enhanced her technical abilities through proficiency in tools such as MS Excel and Google Sheets. Committed to excellence, she also holds a detail-oriented approach with a keen understanding of cultural awareness and adaptability, ensuring outstanding service delivery in diverse environments.

Experience

  • Customer Service Operations Intern

    Cebu Pacific Air
    Supported financial operations through the verification, organization, and processing of vendor invoices, receipts, and payment documentation.
  • Housekeeping

    Camayan Beach Resort
    Managed guest reservations and provided information on hotel policies, room rates, and amenities. Prepared rooms for check-in and conducted introductions of hotel guidelines and available amenities.
  • Food and Beverage Staff

    Camayan Beach Resort
    Prepared and served beverages at the bar and assisted with buffet operations during breakfast and special events.

Skills & Expertise

Education

  • Bachelor of Science in Tourism Management with Specialization in International Tourism
    University of Baguio · 2021 — 2026
  • Senior High School - Accountancy and Business Management
    University of Baguio Science Highschool · 2019 — 2021
  • Junior High School
    Star Colleges Inc. · 2015 — 2019

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