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Kristel J. — Mid-Level Banking Operations Specialist from Philippines

Kristel J.

Mid-Level Banking Operations Specialist

Philippines 3-6 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Kristel J. Q. is a dedicated banking professional known for her expertise in banking operations and cash handling at BDO UNIBANK Inc., where she served from 2017 to 2022. She specialized in enhancing client relationships through accurate over-the-counter transactions and strategically promoted banking products. As a Marketing Assistant, she played a pivotal role in processing account openings, ensuring compliance with AML/KYC protocols, and managing investment placements. Kristel excelled in cross-selling financial products like CASA, time deposits, and treasury products, and expertly handled foreign exchange transactions and telegraphic transfers. Her proficiency in risk and fraud prevention, coupled with multilingual capabilities in English and Filipino, fortified her contributions to branch operations, striving always for excellence in service delivery and client loyalty. Kristel holds a Bachelor's degree in Secondary Education with a major in English from Taguig City University and pursued a Juris Doctor from ARELLANO UNIVERSITY SCHOOL OF LAW.

Experience

  • Marketing Assistant

    BDO UNIBANK Inc. · 2019 — 2022
    Processed account openings for individual and corporate clients while ensuring compliance with AML/KYC regulations. Cross-sold various financial products including CASA, time deposits, consumer loans, and treasury products. Managed investment placements such as IMAs, corporate bonds, and government bonds. Provided operational support for the branch and took on responsibilities as a Teller reliever. Addressed client concerns with a professional approach. Facilitated telegraphic transfers (FTTX, PDTS, RTGS) and foreign exchange transactions. Managed documents including Manager’s Checks and checkbook requisitions while ensuring compliance with cash handling procedures. Processed daily financial transactions, including deposits, withdrawals, remittances, bills, and loan payments, ensuring accurate daily cash balancing.

  • Client Service Associate – High Counter

    BDO UNIBANK Inc. · 2017 — 2019
    Executed over-the-counter banking transactions with precision. Engaged in cash balancing while promoting banking products effectively. Delivered high-quality service to strengthen client loyalty.

Skills & Expertise

ComplianceSalesAccount ManagementSupercreator

Education

  • Juris Doctor
    ARELLANO UNIVERSITY SCHOOL OF LAW · — — 2022
  • Bachelor of Secondary Education/English Major
    ARELLANO UNIVERSITY · 2013 — 2017