12 viewsTalent
Kristel V. — Junior Document Management Specialist from Costa Rica

Kristel V.

Junior Document Management Specialist

Costa Rica 2-3 years
Open to offersNew to Platform
Languages
SpanishEnglish
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Kristel A. is a detail-oriented administrative professional with strong experience in document management, administrative support, and customer service. She has demonstrated competency in handling sensitive information and coordinating multiple workflows. During her tenure as a Collection Document Request Analyst at Auxis Costa Rica, she effectively managed and organized medical and insurance documentation for U.S. healthcare accounts while maintaining accurate digital records. Kristel also showcased her skills in customer service while working at Foundever Costa Rica, where she handled inquiries and managed account updates efficiently. With capabilities in platforms like Microsoft Office and Salesforce, she supports workflow organization and case tracking. Her educational background includes a Bachelor’s degree in Psychology from Universidad Fidélitas along with technical certifications, enhancing her adaptability in fast-paced environments.

Experience

  • Collection Document Request Analyst

    Auxis Costa Rica · 2024 — 2026
    Managed and organized medical and insurance documentation for U.S. healthcare accounts. Maintained accurate digital records across various systems, coordinated document requests, and ensured timely completion. Reviewed and verified patient data for accuracy and compliance, supporting workflow organization and case tracking for internal teams.
  • Call Center

    Foundever Costa Rica · 2023 — 2023
    Handled customer inquiries through phone and chat, delivering timely and professional support. Managed account updates, billing issues, and service requests while documenting interactions to maintain accurate internal records. Demonstrated strong communication and problem-solving abilities in a fast-paced environment.
  • Citibank Computing

    Costa Rica · 2022 — Present
    Supported administrative and operational processes utilizing automation tools like KNIME. Organized and validated data to ensure it was accurate and efficient, assisting in the enhancement of internal workflows and the reduction of processing time.

Skills & Expertise

Education

  • High School Bachelor's Degree
    Colegio Técnico Profesional de Heredia
  • Middle-level Technician in Computing
    Colegio Técnico Profesional de Heredia
  • Bachelor's Degree in Psychology
    Universidad Fidélitas

Interested in this professional?

Sign in as an employer to save this profile or invite Kristel V. to a job.

Sign in as an employer