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Kristel M. — Junior Accounting and Customer Service Specialist from Philippines

Kristel M.

Junior Accounting and Customer Service Specialist

Philippines 1-2 years 600 - 800 USD per month
Actively lookingNew to Platform
Languages
EnglishTagalog
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About

Kristel Mae S. is an experienced customer service representative and accounting assistant with a demonstrated history in the business process outsourcing, financial services, and food service industries. She has provided billing and collections support for small to medium business owners at Accenture, handling high volumes of inbound and outbound client calls in a fast-paced call center while addressing order processing, invoice generation, and collections. At Eva Care Management Consultancy Inc., Kristel Mae S. managed accounts payable processes, including invoice verification, vendor payments, and payroll administration with strict adherence to US and California tax and labor regulations. Her background includes vendor record management, compliance reporting, and employee payroll support. She is proficient with QuickBooks Online and skilled in processing payments, resolving discrepancies, and maintaining accurate financial documentation across diverse business contexts.

Experience

  • Accounting Assistant – Accounts Payable & Payroll Processor

    Eva Care Management Consultancy Inc. · 2025 — 2026
    Reviewed and processed invoices, scheduled vendor payments, and managed vendor records to resolve billing discrepancies in accordance with company compliance standards. Administered payroll by collecting and verifying employee time data, calculating wages and deductions, and handling paychecks or direct deposits. Addressed payroll-related inquiries, ensured compliance with US and California tax and labor regulations, maintained payroll records, prepared audit reports, and managed sensitive employee information.
  • Customer Service Associate - Billing

    Accenture Inc · 2023 — 2025
    Assisted small to medium business owners by processing orders, generating and managing billable invoices, and tracking billing issues. Oversaw the collections process by contacting clients regarding overdue invoices, resolved billing complaints professionally, and handled a high volume of inbound and outbound calls in a call center environment.
  • Customer Service Representative

    Teleperformance · 2021 — 2022
    Managed US-based customers’ bookings and cancellations, addressed billing inquiries, and processed billing transactions including credit card authorizations and discounts. Liaised with guests, travel agents, and third-party platforms to resolve booking issues.
  • Service Crew

    DLC Foods Inc · 2019 — 2020
    Handled daily cash and POS transactions accurately, contributed to end-of-day sales reconciliation, and ensured proper documentation of receipts and sales reports.

Skills & Expertise

Education

  • Bachelor of Science in Accountancy
    Global Reciprocal Colleges · 2018 — 2023

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