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Kristel L. — Junior Administrative Assistant from Philippines

Kristel L.

Junior Administrative Assistant

Philippines 3-6 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Kristel T. is an experienced administrative professional specializing in customer service, billing, and client communication. With a robust background in handling customer concerns, processing documents, and managing billing records, she has effectively utilized tools such as QuickBooks and Microsoft Office to streamline operations. Kristel's tenure at Mosveldtt Law involved managing invoice collections and billing preparation, contributing to the administrative tasks with attention to detail. Her contract role at Customer Frontline Solutions further honed her skills in digital customer care, where she expertly resolved issues and collected client feedback. Kristel holds a Bachelor of Science in Information Technology from Bestlink College of the Philippines and is also adept in graphic design using Adobe Photoshop and Canva, enhancing her multifaceted skill set for virtual assistant roles.

Experience

  • Collection Clerk

    Mosveldtt Law · 2022 — 2026
    Managed the collection of outstanding invoices and payments. Utilized QuickBooks to encode vouchers and billing records, assisting with billing preparation and administrative tasks.
  • Sales Specialist

    Flexi Finance Asia Inc. · 2019 — 2020
    Processed client applications and documentation while assisting clients with financial products and services. Handled payments and consultations, ensuring accurate record maintenance.
  • Digital Customer Care Representative

    Customer Frontline Solutions · 2020 — 2020
    Handled customer inquiries and concerns while collecting feedback to enhance service quality. Provided professional support and resolved customer issues efficiently.
  • On the Job Training

    Commission on Audit (COA) · 2018 — 2018
    Filed official documents and memoranda, answered calls, and encoded files using Microsoft Excel and Word. Organized PDF documents and assisted in proofreading various reports.

Skills & Expertise

Education

  • Bachelor of Science in Information Technology
    Bestlink College of the Philippines · 2014 — 2018

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