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Kristin Q. — Junior Customer Service and Sales Representative from Philippines

Kristin Q.

Junior Customer Service and Sales Representative

Philippines Less than 1 year
Open to offersNew to Platform
Languages
English
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About

Kristin Q. has built her career in the customer service and retail industry, excelling as a cashier and sales representative since 2019. Working initially as a Sales Lady in the beauty products retail sector from 2019 to 2023, she honed her skills in assisting customers with product selections and handling inquiries, while maintaining accurate sales records and inventory logs. Her contribution of feedback to improve product presentation and sales strategies was a key aspect of her role. She transitioned to STL-PCSO Corporation from 2024 to 2026, where she processed over 200 transactions daily, achieving an impressive 99.9% register accuracy rate. Kristin also balanced daily cash drawers, reducing errors by 12% annually, and effectively upsold loyalty programs, resulting in a notable 15% increase in customer satisfaction scores. She possesses strong competencies in bookkeeping, digital marketing, email management, and problem-solving. Kristin communicates fluently in Tagalog and proficiently in English, bringing a strong educational background from institutions including Abra Valley Colleges and Caloocan City Business High School.

Experience

  • Cashier-sales

    STL-PCSO CORPORATION · 2024 — 2026
    Handled over 200 transactions daily, ensuring precise management of cash, credit, and POS payments while achieving a 99.9% register accuracy rate. Balanced cash drawers at the end of each shift, identifying discrepancies and reporting them to management, leading to a reduction in errors. Assisted customers with lottery tickets and betting slips, addressing inquiries and promoting loyalty programs, which aided in enhancing customer satisfaction.
  • Sales Lady-Beauty Products retail

    null · 2019 — 2023
    Assisted customers with product selection and addressed inquiries. Maintained sales records along with inventory logs. Provided insights aimed at enhancing product presentation and sales strategies.

Skills & Expertise

Education

  • High School
    Caloocan City Business High School · 2018 — 2019
  • High School
    Abra Valley Colleges-High School · 2015 — 2018
  • Elementary School
    Bangued West Elementary School · 2009 — 2015

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