Kristoffer N.

Kristoffer B. is a seasoned Customer Service, Legal, and Sales Specialist with over five years of experience in high-volume call environments. His expertise spans across the home services, legal support, and sales industries, demonstrating a proven ability to convert leads, manage schedules, and enhance customer satisfaction. As a Client Experience Coordinator at Mr. Handyman, Kristoffer managed inbound and outbound communications, coordinated appointments, and ensured seamless service delivery with a focus on client satisfaction. His stint as a Sales Appointment Setter at a commercial cleaning company involved generating appointments through outbound calls and maintaining accurate records in CRM systems, achieving appointment-setting targets with high customer satisfaction. In the legal domain, he served as an Attorney Assistant at DavisKelin Law Firm, where he supported attorneys with administrative tasks and legal documentation. Additionally, he holds Lean Six Sigma White and Yellow Belt certifications, leveraging his skills in client management, communication, and critical thinking to deliver exceptional results.