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Krystal G. — Junior Customer Service Specialist from New Zealand

Krystal G.

Junior Customer Service Specialist

New Zealand 1-2 years
Open to offersNew to Platform
Languages
English
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About

Krystal G. is a dedicated professional with over five years of experience in the retail sector, specializing in customer service, treasury assistance, and retail sales support. She has honed her skills in cash handling, POS operations, and customer relationship management during her tenure at Sanford Marketing Corporation in City of Ilagan, Isabela. As a Treasury Assistant, Krystal effectively managed daily cash collections, deposits, and reconciled sales transactions while ensuring compliance with company procedures. In her role as a Customer Service Assistant, she adeptly resolved customer concerns, processed transactions, and maintained a positive shopping experience. Her experience as a Cashier involved accurate processing of customer purchases and maintaining the organization of the checkout area. Krystal's educational background is in agriculture from Isabela State University, and she has undergone first aid training, further enhancing her capability to support retail operations and ensure customer satisfaction. Her recognition with a 5-Year Service Award highlights her commitment to excellence and team success.

Experience

  • Treasury Assistant

    Sanford Marketing Corporation · 2024 — 2026
    Oversaw daily cash collections, deposits, and cashier remittances. Prepared cash reports and reconciled sales transactions. Monitored cash flow and resolved payment discrepancies while processing bank deposits and maintaining confidentiality of financial records. Assisted with treasury and store operations, ensuring adherence to company procedures.
  • Customer Service Assistant

    Sanford Marketing Corporation · 2022 — 2024
    Addressed customer inquiries, complaints, and provided product information in a professional manner. Handled returns, exchanges, and payments accurately through POS systems, while supporting daily store operations to foster a positive shopping experience. Collaborated with team members to meet customer satisfaction and service objectives.
  • Cashier

    Sanford Marketing Corporation · 2019 — 2022
    Executed customer purchases and managed cash, card, and digital payments accurately. Operated POS systems effectively to ensure efficient transactions and balanced cash drawers, preparing daily sales reports. Assisted customers with inquiries, delivered outstanding customer service, and upheld the cleanliness and organization of the checkout area.

Skills & Expertise

Education

  • Bachelor of Science in Agriculture
    Isabela State University · 2018 — 2019

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