Kumar M.

Kumar M. is a dynamic and results-driven Senior Software Professional with over 25 years of experience in delivering complex IT, GRC, and software programs. He has a proven ability to manage full project lifecycles, successfully leading roles across BFSI, technology, and consulting sectors. Notably, Kumar spearheaded a ServiceNow GRC implementation for Deloitte, enhancing risk visibility and audit efficiency by 30%. He has consistently managed multimillion-dollar project portfolios, achieving over 95% client satisfaction. Kumar has led cross-functional teams in enterprise-scale IT projects, improving delivery timelines by 20%. His expertise includes stakeholder management, risk mitigation, and budget control. Kumar's roles have spanned from being a Senior Business Analyst in Jeevan Technologies, delivering effective ServiceNow GRC solutions, to a Head of Operations at Ebisu Technologies, overseeing client management and service delivery. His career also includes significant contributions to companies like Vivid Edge Corporation, Conneqt Business Solutions, and SumTotal Systems, where he delivered strategic improvements in compliance and cloud operations. Kumar holds a Bachelor's degree in Physics, Mathematics, and Electronics from Vijaya College in Bangalore.