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Kurt S. — Mid-Level Administrative Virtual Assistant from Philippines

Kurt S.

Mid-Level Administrative Virtual Assistant

Philippines No experience yet
Open to offersNew to Platform
Languages
English
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About

Kurt B. is an experienced Administrative and Customer Service Professional with over 10 years in office management, client support, and operational assistance across sectors such as healthcare, business services, and call center operations. As an Administrative/Executive Assistant at Mendoza Dental Clinic, Kurt ensured smooth clinic operations, managed schedules, and handled patient communications. In Dubai, with The Best Business Group LLC, Kurt managed front desk operations and supported daily business administrative needs in a fast-paced environment. Earlier, as a Call Center Agent at AEGIS People Support, he handled high call volumes, utilized CRM tools, and effectively resolved customer inquiries. Recently, Kurt expanded his expertise with formal training in virtual assistance, practicing email and calendar management, data entry, and file organization through freelance and mock projects, applying tools like Microsoft 365 and Google Workspace.

Experience

  • Administrative/Executive Assistant

    Mendoza Dental Clinic · 2021 — 2022
    Managed office operations, coordinated appointments, assisted dental professionals, and handled patient inquiries to ensure efficient daily clinic functionality.

  • Administrative/Receptionist

    The Best Business Group LLC · 2015 — 2020
    Oversaw front desk operations, welcomed clients and visitors, addressed incoming calls and correspondence, maintained schedules, and supported various administrative tasks in a dynamic environment.

  • Call Center Agent cum Customer Service Representative

    AEGIS People Support · 2011 — 2014
    Handled a high volume of inbound and outbound calls, resolved customer inquiries, ensured satisfaction, and maintained detailed records using CRM systems across multiple communication channels.

Skills & Expertise

Performance ManagementCustomer ServiceVirtual AssistantAccountantCustomer Service and Admin Support

Education

  • Bachelor of Science in Computer Engineering
    St. Michael’s College · 2004 — 2007

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