Kwena B.
Mid-Level Administrative Operations Coordinator
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About
Kwena B. is a seasoned Operational Administrator with a diverse background in managing administrative functions across various sectors. From January 2019 to December 2023, she served at K-SL Student Hotel, overseeing daily operations, maintaining meticulous record keeping, and managing scheduling to ensure organizational efficiency. Her role involved acting as a communication hub, managing office resources, and implementing company policies to enhance compliance and productivity. At Mogaladi Primary School, Kwena B. excelled as an Admin and School Assistant from December 2013 to December 2018, where she supported both school administration and learner management using Sa- Sam's system. Her experience extends to data management roles, evidenced by her time at Lebowa Funeral Parlour where she honed skills in data entry and IT support, ensuring quality and integrity of information across branches. Her academic credentials include an NQF 4 certification in Basic Support for People with Disabilities from the Health and Welfare Sector Education and Training Authority.
Experience
Operational Administrator
K-SL Student Hotel · 2024 — 2026Managed daily operations to ensure efficiency and adherence to schedules. Maintained organized files, databases, and record keeping. Coordinated meetings and deadlines for staff and departments. Served as a communication hub for emails, calls, and correspondence among departments and clients. Managed office supplies and equipment to maintain functionality. Enforced policies and ensured compliance with regulatory requirements. Assisted with onboarding, training coordination, and addressed HR queries. Entered data accurately while generating reports for management. Identified operational issues and provided administrative support for management decisions.Admin and School Assistant
Mogaladi Primary School · 2019 — 2023Maintained accurate learner records, including admissions and attendance, using Sa-Sam's system. Managed reception duties, greeting visitors and handling inquiries via phone and email. Recorded attendance, followed up on absences, and prepared reports. Coordinated the school calendar, organizing meetings, exams, and events. Drafted communications such as newsletters and circulars to parents. Processed new student applications and assisted with the admissions process. Supported staff with HR-related tasks, including leave forms and onboarding. Assisted in event logistics for school functions and managed exam invigilation schedules.Data Capture and IT Support
Lebowa Funeral Parlour · 2013 — 2018Opened new policies and societies for the organization, capturing data using Easi-pol. Allocated policy numbers across multiple branches. Assisted in the maintenance of policies through their degradation and upgrading. Entered and verified data for accuracy, ensuring all records were complete. Managed the scanning, indexing, and uploading of documents. Maintained data quality while adhering to established protocols and standards. Resolved any discrepancies identified in data entries.
Skills & Expertise
Education
- National CertificatePC Training & Business College · — — 2016
- MatricChechema High School · — — 2007
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