Kyla F.
Junior Social Media Manager
Open to offersNew to PlatformAbout
Kyla F. B. is a self-taught and results-oriented Social Media Manager based in Pampanga, Philippines. She is proficient in leveraging tools such as Canva, Google Sheets, and various video editing applications to increase engagement and effectively manage social media accounts. Kyla has hands-on experience managing a resort's social media presence, enhancing visibility, and fostering audience interaction. In addition to her social media expertise, she works as an E-Commerce Operations Coordinator on Facebook, handling customer inquiries, processing orders, and optimizing product listings. Her skills extend to her role in a family-owned sari-sari store, where she manages inventory and finance, ensuring accurate financial tracking and stock management. A Bachelor of Science in Civil Engineering student at Don Honorio Ventura State University, Kyla complements her technical skills with certifications in Social Media Marketing, Notion, Google Workspace, and Canva, underscoring her diverse capabilities in the digital space.
Experience
E-Commerce Operations Coordinator
Facebook Online Selling · 2023 — 2024Handled over 20 customer inquiries weekly, processed orders, and coordinated deliveries to enhance response time and customer satisfaction. Utilized Canva to create and optimize more than 15 product listings with clear descriptions, leading to improved engagement and conversions. Maintained accurate records of sales, orders, and expenses using Google Sheets for organized reporting.Digital Products Seller
Facebook Marketplace · 2023 — PresentCreated and sold over 10 digital products while managing transactions and customer communications throughout the entire process. Engaged in consistent posting and content creation to promote products, reaching over 500 potential customers each month. Efficiently oversaw order fulfillment and file delivery, ensuring positive customer feedback.Social Media Content Assistant
Resort Business · 2023 — PresentProduced 3-5 posts and short-form videos weekly using Canva, contributing to increased page engagement and visibility. Scheduled content publication and managed responses to over 15 comments and messages weekly, fostering improved customer interaction. Supported content planning and promotion efforts to ensure brand consistency and a robust online presence.Community Event Volunteer
Local Events · 2022 — PresentOversaw registration for more than 30 participants at each event to ensure effective coordination and data tracking. Assisted with logistics and event setup to support timely execution. Maintained communication with attendees and team members to facilitate coordination and resolve issues.Inventory and Finance Assistant
Family Sari-Sari Store · 2021 — PresentMonitored daily sales of more than 40 items and kept track of cash flow for accurate financial oversight. Responsible for maintaining inventory of over 80 products and coordinating restocking efforts to minimize shortages. Handled supplier payments and tracked expenses, enhancing the organization of store finances.
Skills & Expertise
Education
- Bachelor of Science in Civil EngineeringDon Honorio Ventura State University · — — 2027
Interested in this professional?
Sign in as an employer to save this profile or invite Kyla F. to a job.
Sign in as an employer