Kyla M.

Kyla J. is a seasoned Virtual Assistant with expertise in administrative support, calendar management, and email handling. Throughout her career, she has demonstrated adaptability in fast-paced environments and proficiency in handling client inquiries, organizing workflows, and managing multiple tasks efficiently. At Elev8 Solutions, she enhanced operational efficiency by maintaining calendars and preparing documents remotely. Previously, as a Merchant Support Advisor at InTouch, she expertly addressed client inquiries and maintained accurate records, showcasing her commitment to professional email and chat communication. Her tenure at Qualfon as a Tier 3 Customer Support Specialist saw her handling escalated technical cases and resolving complex customer issues. Kyla leverages tools such as Microsoft Office, Google Workspace, Zendesk, and ClickUp to support efficient business operations.