0 viewsTalent
Kyla A. — Mid-Level Chat Sales Representative from Philippines

Kyla A.

Mid-Level Chat Sales Representative

Philippines 1-2 years
Open to offersNew to Platform
Languages
EnglishTagalog
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

Portfolios

1 items
Sign in as an employer to view portfolio files

About

Kyla M. A. is a dedicated professional with diverse experience in the food service and social media management industries. As a Café Supervisor at Café Gia in Baguio City, she skillfully led daily operations and barista training, ensuring superior customer service and effective inventory management to minimize costs. Her role as a Social Media Account Manager involved developing engaging content and maintaining a strong online presence on platforms like Telegram, Facebook, and Instagram. Kyla further applied her expertise as a Chat Sales Agent, achieving revenue targets through persuasive communication and strategic client interactions. With a robust academic foundation in forensic science from the University of Baguio and practical experience in law enforcement internships, she merges analytical skills with operational leadership. Microsoft Office, Google Workspace, and Canva are among her technical proficiencies, while her fast typing speed complements her efficiency in high-demand settings. Certified in forensic medicine, Kyla is recognized for her contribution as a speaker at the International Forensic Science Conference.

Experience

  • Chat Sales Agent

    Company not specified · 2025 — 2026
    Cultivated and managed a loyal client base through effective communication strategies. Demonstrated multitasking abilities in a fast-paced environment while maintaining strong written communication. Ensured client data privacy and confidentiality were upheld. Utilized persuasive messaging techniques to achieve sales goals, driving revenue through chat interactions. Handled multiple conversations in real-time, providing clear support and converting leads into sales.
  • Coffe Shop Barista Supervisor

    Café Gia · 2023 — 2025
    Oversaw daily operations at the coffee shop, ensuring high standards of customer service. Led and trained baristas, promoting teamwork while maintaining consistent beverage quality. Managed supply inventory and ordering, focusing on reducing waste and optimizing costs. Addressed customer concerns in a professional manner to enhance satisfaction and loyalty.
  • Social Media Account Manager

    Company not specified · 2024 — 2024
    Engaged with online communities on platforms such as Telegram, Facebook, and Instagram, responding to inquiries and creating a positive atmosphere. Developed engaging captions and edited images to uphold a cohesive brand representation. Organized posts using content calendars to ensure regular and timely updates.

Skills & Expertise

Education

  • Bachelor of Forensic Science
    University of Baguio · 2021 — 2024

Interested in this professional?

Sign in as an employer to save this profile or invite Kyla A. to a job.

Sign in as an employer