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Kyle A. — Mid-Level Real Estate Customer Service Specialist from Philippines

Kyle A.

Mid-Level Real Estate Customer Service Specialist

Philippines 1-2 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Kyle Angela H. is a seasoned Virtual Assistant with hands-on experience in industries such as marketing, real estate, and hospitality. At Triple Caramel Marketing, Kyle Angela H. worked as a Closer, focusing on lead generation, client follow-ups, CRM record maintenance, and sales closure, clearly explaining terms and pricing to clients. While with We Got The Keys LLC, duties included managing emails, setting appointments, and handling calls, further developing client relationship management skills. Earlier, at Camp Netanya Resort and Spa, responsibilities ranged from front office operations and reservations handling to managing third-party platform bookings (Booking.com, Agoda, Expedia, Traveloka), guest check-ins/check-outs, and complaint resolution. Proficient in Google Workspace, Canva, and bilingual in English and Filipino, Kyle Angela H. brings operational excellence and cross-industry versatility to client-focused administrative roles.

Experience

  • Closer

    Triple Caramel Marketing · 2020 — 2021
    Followed up with clients to ensure satisfaction and completed sales processes. Maintained precise records within the CRM system. Qualified leads received from pre-chatters and secured commitments while closing sales with confidence. Explained terms, pricing, and timelines in an accessible and client-friendly manner.
  • Virtual Assistant

    We Got The Keys LLC · 2018 — 2019
    Managed email communications, conducted phone calls, and scheduled appointments. Engaged in lead generation activities.
  • Front office and Reservations Agent

    Camp Netanya Resort and Spa · 2018 — 2019
    Welcomed guests in a professional and friendly manner. Managed guest check-in and check-out procedures. Addressed guest complaints effectively and handled third-party bookings utilizing platforms such as Booking.com, Agoda, Expedia, Traveloka, etc. Assisted in monitoring room availability and strategizing rates during periods of different occupancy levels while managing phone calls and guest inquiries.

Skills & Expertise

Education

  • Culinary Arts
    Lyceum of the Philippines, Batangas · 2017 — 2018
  • BS Custom Administration
    Batangas State University · 2015 — 2017

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