Kyrk Y.
Mid-Level BPO Customer Service Representative
Open to offersNew to PlatformPortfolios
About
Kyrk M. is an experienced Customer Service Representative who has contributed to Teleperformance Philippines in the BPO industry from 2024 to 2026. Specialized in account management and client relationship management, Kyrk handled customer accounts by performing updates, verifications, and comprehensive issue resolution. Responsibilities included responding to inquiries through phone, email, and chat, as well as offering solutions related to billing and service issues. In addition to customer support, Kyrk has applied data management and process coordination abilities to consistently meet client needs with precision. While pursuing a Bachelor of Science in Civil Engineering since 2021, Kyrk also gained hands-on experience using Bluebeam software for reviewing design plans and conducting project estimations, further enhancing expertise in data entry and technical problem-solving in administrative settings.
Experience
Customer Service Representative
Teleperformance Philippines - BPO · 2024 — 2026Managed customer accounts, including performing updates, verifications, and resolving issues. Addressed customer inquiries promptly through phone, email, or chat. Offered guidance and solutions related to account inquiries, billing, and service concerns.
Skills & Expertise
Education
- Bachelor in Science in Civil EngineeringInstitution not specified · 2021 — Present
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