Kyssa F.

I bring over four years of experience as a Virtual Assistant, supporting businesses in e-commerce, digital marketing, and administrative operations. I'm proficient with platforms like Shopify, WordPress, Amazon, eBay, Etsy, Meta, and TikTok Shop, and have experience with email marketing tools such as Klaviyo, GoHighLevel, and Mailchimp. I take pride in being organized, detail-oriented, and dependable, with a strong willingness to learn and adapt to new tools and processes. If given the opportunity, I'll bring a positive attitude, a strong work ethic, and a genuine commitment to helping your business succeed.

• Social Media Manager/Marketer and E-commerce VA

  Lussoinpelle · 2025 — 2026
  ∙ Managed and optimized 5+ e-commerce platforms improving product listings, store performance, & customer experience. ∙ Planned and launched paid advertising campaigns across Meta Ads, TikTok Ads, and Google Ads, while monitoring KPIs and optimizing campaign performance through weekly and monthly reports. ∙ Created and scheduled 20–30+ social media and email marketing campaigns per month, producing product photos, promotional videos, and engaging content that strengthened brand visibility. ∙ Conducted product research, competitor analysis, and continuous optimization of listings and marketing strategies, contributing to increased traffic, conversions, and overall store growth.

• Outsourced Legal and Medical VA

  N/A · 2024 — 2025
  ∙ Requested PIP/Med Pay logs, medical records, billing statements, and lien information through certified mail. ∙ Tracked case progress, and maintained accurate documentation using Filevine, Litify, and Google Sheets. ∙ Assisted with e-filing Voluntary Dismissals and Complaints and coordinated follow-ups with insurance adjusters, medical providers, and lienholders. ∙ Maintained confidentiality and ensured accurate case management while handling sensitive legal and medical information.

• Outsourced AI Prompt Specialist

  N/A · 2023 — 2024
  ∙ Created 20+ AI prompts using Gemini, Sora, and Kling AI to generate product images and marketing visuals, reducing turnaround time. ∙ Produced AI-generated images and videos for e-commerce, social media, and marketing campaigns while ensuring brand consistency ∙ Optimized prompts to improve image quality, accuracy, and overall visual output ∙ Collaborated with content and marketing teams to deliver creative assets faster and support multiple campaigns

• Social Media Manager and Marketer

  YSD Fitness Gym and Surplus Store · 2022 — 2023
  ∙ Supported 2 local businesses by creating engaging content (fitness tips and product showcases), increasing engagement and brand visibility ∙ Produced high-quality video content that boosted audience interaction and reach ∙ Launched organic promotions and community challenges that grew local audience participation. ∙ Managed content planning, editing, branding, and creative strategy for consistent output ∙ Strengthened online presence through consistent storytelling and audience-focused content

• Social Media Marketer and Seller

  Marilou's Home-made Pasalubong · 2019 — 2022
  ∙ Filmed products and edited photos/videos to produce on-brand visual content ∙ Created organic marketing strategies through consistent branding and targeted content ∙ Wrote captions and conducted hashtag research to improve visibility and engagement ∙ Planned and executed content strategies to grow online presence and attract customers ∙ Supported increased customer interest and product demand through social media optimization

• Bachelor of Science in Information Technology

  Caraga State University · 2019 — 2024