La’Dreamer L.
Mid-Level Project Manager
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L'D. is an accomplished project management professional, currently serving as a Project Manager at Lenox Hill Hospital in New York, NY. With proven expertise in project planning and development, she excels at driving project timelines and ensuring quality outcomes through strategic planning and execution. Her role involves leading cross-functional teams, implementing risk management strategies, and facilitating stakeholder meetings to align projects with organizational goals. Additionally, L'D. founded and presides over the La'Dreamer & Daisy Helping Hands Foundation Inc., a nonprofit organization focused on advancing health equity and community wellness throughout New York City. Her leadership in the nonprofit sector includes establishing programs such as the Street Medicine Program and organizing community initiatives impacting hundreds annually. Previously, L'D. served as a Revenue Cycle Representative at Lenox Hill Hospital, enhancing operational efficiency and customer service. She holds an Associate's Degree in Human Services from Metropolitan College of New York and is set to complete her MBA in Health Administration at Molloy University. L'D. is also a certified Professional Patient Navigator, accredited by the American Cancer Society.
Experience
Project Manager
Lenox Hill Hospital · 2023 — PresentCreated project plans, timelines, and budgets to direct project execution. Guided cross-functional teams to ensure on-time and within-scope project delivery. Developed risk management strategies to address potential delays in projects. Conducted meetings with stakeholders to align on project goals and deliverables. Evaluated project performance data to discover opportunities for efficiency improvements. Juggled multiple projects by prioritizing tasks based on urgency and resource availability. Mentored junior project managers, promoting professional growth and enhancing team effectiveness. Conducted assessments to identify potential project risks and applied proactive mitigation strategies.Revenue Cycle Representative
Lenox Hill Hospital · 2014 — 2023Instructed new team members on hospital policies and procedures to create a knowledgeable workforce. Spearheaded efforts to enhance patient admission processes, improving operational efficiency. Assisted patients with financial inquiries, collaborating to find solutions that satisfied both patient needs and organizational requirements. Coordinated interdepartmental communication to improve patient care and service delivery. Managed patient access workflows for efficient registration and appointment scheduling. Worked collaboratively within a team to provide support and guidance. Delivered outstanding customer service, addressing patient concerns and inquiries regarding billing and insurance.Founder and President
La'Dreamer & Daisy Helping Hands Foundation Inc. · 2020 — PresentEstablished and lead a nonprofit dedicated to promoting health equity, education, and community wellness in New York City. Formulated and implemented strategic plans, overseeing operations and community programs for underserved populations. Initiated the organization's Street Medicine Program, delivering health resources and education to vulnerable community members. Cultivated partnerships and secured sponsorships by collaborating with healthcare systems and community stakeholders. Directed annual initiatives such as job fairs, food distributions, and health education events that benefited numerous residents. Handled volunteer recruitment, event organization, fundraising, grant applications, and program evaluations. Successfully acquired grant funding and community resources to broaden programming and enhance organizational presence.
Skills & Expertise
Education
- MBA: Health AdministrationMolloy University · — — 2027
- Bachelor's Degree: Professional StudiesMonroe College · — — 2025
- Associate's Degree: Human ServicesMetropolitan College of New York · — — 2015
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