Lady A.

Lady Anne C. is an entry-level Medical Virtual Assistant with hands-on experience supporting healthcare professionals and wellness businesses. At ProVA, she trained extensively in HIPAA compliance, EMR/EHR systems including Practice Fusion and Simple Practice, and insurance verification. Her responsibilities have included patient scheduling, auditing daily appointments to maximize paying patients, verifying insurance coverage, basic medical billing, prescription refills, and maintaining strict patient confidentiality. In the health and wellness sector with Upsender, Lady Anne C. managed admin and data entry tasks, supported cold email campaigns, tracked email engagement metrics, and provided chat and email support. She is adept at using Microsoft Office, Google Workspace, Trello, Hubspot, Asana, and Mail Zoho for efficient task management and workflow optimization.