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LALEINE M. — Junior Customer Service and Administrative Professional from Philippines

LALEINE M.

Junior Customer Service and Administrative Professional

Philippines Less than 1 year
Open to offersNew to Platform
Languages
English
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About

Laleine B. is an experienced professional specializing in customer service, administrative support, and ESL instruction within the trading goods, education, and sales industries. Serving as a Customer Service Representative at Rainbow Your Life Trading Goods from 2022 to 2024, Laleine managed inquiries through varied channels, resolved complaints, and handled customer records with precision. In 2024, as an Administrative Assistant at CBRC, she supported office operations through scheduling, documentation, reporting, and internal communications. Transitioning to the education field from 2025 to 2026, Laleine delivered both online and classroom-based ESL teaching, developing lesson plans and assessing student progress for international learners. Her work demonstrates proficiency in client communication, data management, and Microsoft Office applications, underlining her adaptability across multiple business domains.

Experience

  • ESL & Classroom Teacher

    Company/School Name · 2025 — 2026
    Provided online ESL instruction for international students while conducting classroom teaching and preparing lesson plans. Monitored and assessed student progress, offering constructive feedback.

  • Administrative Assistant

    CBRC · 2024 — 2025
    Delivered administrative support with responsibilities including scheduling, documentation, and reporting. Organized meetings and maintained efficient filing systems to assist in daily office operations and internal communications.

  • Customer Service Representative

    Rainbow Your Life Trading Goods · 2022 — 2024
    Handled customer inquiries through phone, email, and chat channels, while resolving complaints effectively to maintain satisfaction ratings. Ensured accurate processing of transactions and updated customer records as needed.

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