Lanny
Junior Funnel & Automation Virtual Assistant
Open to offersNew to PlatformLanguages
English
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About
Lanny is an Administrative and Funnel Virtual Assistant based in Dumaguete, Philippines. She supports service-based businesses by managing client communications, maintaining accurate records, and organizing lead flow through simple funnel and booking systems.
She has experience working with Systeme.io and is familiar with GoHigh-level for CRM and workflow setup. With a strong background in administrative support from visa consultancy and customer service roles, Lanny is known for maintaining organized systems, consistent follow up, and reliable day to day support.
Experience
Hybrid Documentation & Sales Specialist
JRC Visa Consultancy and Immigration Services · 2021 — 2025Oversaw client interactions via email, chat, and social platforms. Ensured precise CRM records for follow-ups and lead tracking. Coordinated consultations and facilitated an effective client onboarding experience. Delivered comprehensive status updates to enhance client trust and satisfaction. Managed documentation workflows with a keen eye for detail.Customer Service Representative
Infocom Technologies · 2021 — 2021Addressed customer inquiries through multiple channels with a focus on professionalism. Maintained precise records in CRM systems. Efficiently resolved customer concerns while prioritizing satisfaction. Assisted with internal communication and processes for issue resolution.
Skills & Expertise
Education
- Bachelor’s Degree in Financial ManagementNegros Oriental State University (NORSU)
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