Larissa D.

Larissa N. is an accomplished professional with a strong background in Customer Service and Sales, operating effectively in bilingual and multicultural environments speaking Portuguese, Spanish, and functional English. With experience managing operations in e-commerce and brick-and-mortar settings, Larissa has demonstrated proficiency in resolving customer complaints, optimizing service processes, and maintaining client satisfaction. At RP Solutions, she was responsible for administrative tasks including stock management and supplier interactions. Her tenure at GSM Accesorios included overseeing graphic design projects, branding strategies, and product launches, as well as managing online sales and logistics. Additionally, Larissa's role at Valencia's focused on ensuring operational efficiency and customer support in a service environment, emphasizing her ability to adapt and meet complex demands swiftly. Her technical skills are further supported by proficiency in tools such as Google Ads, Canva, and Adobe Photoshop Lightroom, reinforcing her capability in Digital Reputation Management and Automation.