Laura S.
Mid-Level English Language Teacher
Open to offersNew to PlatformAbout
Laura H. is a Modern Languages professional based in Bogotá with a B.A. in Modern Languages (English C1) and a background in Early Childhood Education. She has over four years of experience in the education sector, specifically as an English Teacher for preschool and elementary grades in schools and remote settings. Laura has also contributed to the customer service and sales industries, serving as a Bilingual Customer Service Agent and Sales Agent in call centers, where she managed English and Spanish communication, billing, upselling, and technical support. In addition, she has provided Executive Assistant services, handling schedule management, corporate communications, and office process optimization for management teams. Laura is adept with remote work tools like Zoom and Google Workspace, and her experience spans educational institutions, call centers, and administrative environments in Bogotá and remote positions.
Experience
English Teacher
Liceo de los Andes · 2024 — 2025Oversaw class activities and coordinated academic efforts. Developed and delivered lesson plans for preschool and early grades, focusing on enhancing listening, reading, and speaking skills. Organized plays as a part of the course projects and collaborated with staff to share updates on student progress, alongside preparing educational resources.English Teacher
E4KIDS · 2023 — 2024Implemented age-appropriate lesson plans via virtual platforms. Engaged young learners through games, videos, and interactive activities. Provided constructive feedback to help children enhance their English language skills.English Teacher
INCODEMAR · 2023 — 2023Managed class supervision and coordinated academic requirements. Planned and conducted lessons for students in grades 3, 4, and 6, aimed at developing core English skills. Shared performance updates of students and collaborated with fellow staff on educational strategies while preparing various teaching materials.Executive Assistant
Bogotá · 2021 — 2022Offered administrative assistance to management by coordinating schedules and organizing meetings. Prepared a range of reports, presentations, and corporate communications. Managed confidential information with the required level of professionalism and discretion while enhancing office efficiency through streamlined processes.English Teacher
Gimnasio Obregón · 2022 — 2022Provided academic support alongside class supervision. Participated in curriculum enhancement and lesson planning for English instruction targeting 1st and 2nd grade students. Collaborated with school staff to update on student performance and prepared teaching resources.Executive Assistant
Bogotá · 2021 — 2022Provided administrative support, organized schedules, and managed corporate communications effectively.Bilingual Customer Service Agent
Bogotá · 2019 — 2021Delivered customer service in both English and Spanish through various channels, including phone, chat, and email. Provided support for billing, technical queries, and product information. Executed sales initiatives using upselling and cross-selling techniques while ensuring high levels of customer satisfaction through empathy and resolution of issues.Private Tutor
TRAEP · 2018 — 2020Delivered academic assistance in English as well as other subjects while providing support with school assignments and projects.English Teacher
Mi Pequeño Mundo · 2018 — 2019Instructed basic English concepts to kindergarten students through engaging games and recreational activities to facilitate learning.Sales Agent
24/7 IntouchEngaged in direct sales and customer acquisition within both retail and service settings. Achieved monthly sales targets through effective communication and extensive product knowledge. Conducted follow-ups to guarantee client satisfaction and encourage repeat business.
Skills & Expertise
Education
- Bachelor's Degree in Early Childhood EducationUNAD
- B.A. in Modern LanguagesUniversidad ECCI
- Technical Degree in Financial OperationsSENA
- High School DiplomaColegio Parroquial del Inmaculado Corazón de María
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