LAVENDA H.

Lavenda A. is an experienced Regional Trainer with a solid track record at DLIGHT LTD in the Kakamega, Western region. Specializing in the energy sector, Lavenda has coordinated with department managers to optimize training sessions and workplace productivity. Her expertise encompasses conducting organizational needs assessments and analyzing job roles to develop effective, tailored training programs that enhance compliance and align with specific skill requirements. Previously, as a Telesales Supervisor and Telesales Agent at DLIGHT LTD in both Kakamega and Nairobi, she set measurable goals for sales teams, conducted ongoing product and sales training, and managed call center operations to ensure peak performance and customer service. Lavenda applies strong analytical thinking, organizational skills, and strategic planning to drive collaboration and success across multiple departments.