Lea D.
Mid-Level IT Services Software QA Analyst
Open to offersNew to PlatformAbout
Lea D. brings hands-on experience in software quality assurance and customer support across the IT services, consulting, education, travel, and real estate industries. Most recently, as a Software QA Analyst/Support at Arcadier IT Services, she executed manual testing, planned test cases, identified bugs, and documented results in a remote setting. Previously, she instructed preschoolers in painting and digital arts at Paintbox Art Studio, utilizing Adobe Photoshop. Her background also includes roles as a Customer Service Representative for West Contact Services in the financial sector, as well as office staff and liaison officer for a travel agency, where she facilitated client documentation and local tours. Additionally, she managed real estate projects at Empire East Land Holdings, generating leads and leading sales consultants. Lea D. holds a degree in Tourism Management with certifications in Multimedia Arts and Photography.
Experience
Software QA Analyst/Support
Arcadier IT Services and IT Consulting · 2023 — 2024Developed test cases, performed manual testing, identified bugs and errors, and documented test results.Online Art Tutor
Paintbox Art Studio · 2020 — 2022Provided instruction to preschoolers in painting and drawing techniques, and taught children basic digital arts using Adobe Photoshop.Customer Service Representative
West Contact Services (Citibank AmEx Account) · 2006 — PresentResponded to customer inquiries, supplied product information, processed forms and applications, and maintained accurate customer records in a database.Office Staff/ Liaison Officer
Korea-Phil 119 Travel and Tours · 2004 — 2005Addressed client needs, assisted with documentation requirements in coordination with government agencies, and accompanied clients on local tours.Project Property Manager
Empire East Land Holdings · 2004 — 2004Generated leads through marketing activities, managed project presentations, responded to client inquiries, facilitated site visits, and guided sales consultants.
Skills & Expertise
Education
- Tourism ManagementPhilippine Women’s University
Interested in this professional?
Sign in as an employer to save this profile or invite Lea D. to a job.
Sign in as an employer