Leann R.

Leann R. A. is a seasoned professional with over four years of experience specializing in customer service. Her tenure at Fusion BPO honed her ability to work efficiently in a fast-paced environment, leveraging exceptional problem-solving skills and adaptability. As a Customer Service Representative, she consistently delivered on customer requirements, enhancing the work atmosphere with her positive contributions. Transitioning positions, she served as an IT Specialist at Tekno Plus Industrial Systems, Inc., where she managed web development, social media, and business advertisement, and participated in training workshops. Her technical prowess was further demonstrated during her roles as a Technical Support Representative at both Concentrix BPO and Transcom Worldwide BPO. Leann's educational background includes substantial coursework in Information Technology from Centro Escolar University, Laguna State Polytechnic University, and FEU Institute of Technology. Her key competencies include database management, programming, and proficiency in Microsoft Office.