Lee C.

Ma Erl Angelica “Lee” C. is an accomplished Administrative Support Professional with a robust background in dispatch coordination, recruitment support, and customer service. Having worked as an Account Representative and Dispatcher at Civicom Pacific Corp, she efficiently managed dispatch operations and maintained crucial communication logs. As an Escalations Desk Representative for META at Concentrix CVG Philippines, Inc., she adeptly handled escalated customer issues. Her experience extends to various sectors, including online betting customer support at NCH Customer Support Services, and travel sales at Transworld Systems Customer Services. Lee has refined her skills in CRM management and lead generation during her tenure as a Sales Development Representative for Cience. She is highly proficient in using productivity tools such as Monday.com and Salesforce, which enhance her administrative and operational support capabilities. Lee's contributions have been consistently recognized for driving efficiency and maintaining high service quality across diverse, fast-paced environments.