Lema T.
Mid-Level Restaurant Manager
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Lema T. is an experienced Restaurant Manager with a career spanning the hospitality sector across Ethiopia, Djibouti, and Oman. Currently leading CTR Chicken Djibouti, he directs daily operations at a high-volume fried chicken restaurant, implementing strategic marketing initiatives that increased sales by 20% and optimizing inventory management to reduce food waste by 15%. At Pizza Hut Djibouti and Ethiopia, Lema progressed from Shift Manager to Assistant Restaurant Manager, where he managed staff development, supervised payroll, ensured health and safety compliance, and oversaw financial processes such as cash handling and expense recording. His earlier roles at Pizza Hut Oman and premier hotels like Sheraton Addis and Radisson Blue involved direct customer service and executing in-house promotions. Lema holds industry certificates in food safety and hotel operations, supported by formal education in catering and tourism.
Experience
Restaurant Manager
CTR Chicken Djibouti · 2025 — PresentManage daily operations of a high-volume fried chicken restaurant, ensuring efficient workflow and exceptional customer service. Implement marketing strategies to enhance sales, train and supervise a team of over 30 staff members, and optimize inventory management to reduce food waste. Develop health and safety protocols to maintain local compliance and analyze financial reports for cost-saving opportunities.Assistant Restaurant Manager
Pizza Hut Djibouti, Djibouti Belay AB Foods SARL · 2020 — 2024Facilitate restaurant opening and closing tasks promptly while overseeing hiring, training, and mentoring of new staff. Ensure compliance with health and safety regulations, manage payroll activities accurately, and order inventory supplies as needed. Record daily income and expenses to maintain balanced cash registers.Shift Manager
Pizza Hut Ethiopia, Belay AB Foods · 2020 — PresentSupervise all activities during shifts to ensure smooth operations and outstanding guest services while adhering to company standards. Train and schedule restaurant staff to maintain productivity and assign tasks to ensure effective completion. Educate staff on safety guidelines and customer service practices, addressing customer issues as they arise.Crew Member
Pizza Hut Oman, Khimji International LLC · 2013 — 2019Maintain high standards of food and beverage service in a busy environment. Participate in daily pre-shift and monthly meetings to promote organizational efficiency. Oversee compliance with food safety and quality control guidelines while assisting supervisors in action plan development for restaurant improvement.Banquet Staff and Restaurant Runner
Sheraton Addis and Radisson Blue, Addis Ababa, Ethiopia · 2011 — 2013Provide professional and hospitable service while adhering to business policies. Utilize strong interpersonal skills to build positive relationships with guests and coworkers. Implement in-house marketing activities to promote ongoing promotions and new product launches, while training staff to uphold service quality and professionalism.
Skills & Expertise
Education
- Level 4 (Diploma) in Web and MultimediaEntoto TVET
- Level 3 in Food and Beverage ServiceCTTI (Catering and Tourism Training Institute)
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