Lemuel A.
Mid-Level IT System Administrator
Open to offersNew to PlatformAbout
Lemuel A. is an experienced IT System Administrator specializing in broadcast media and IT support within the television industry. At ABS-CBN Broadcasting Corporation, he manages the News Automation System (NAS), ensuring full server functionality and leading monthly preventive maintenance for Avid servers and newsroom workstations. Lemuel's responsibilities include server management, support for end-users such as journalists and editors, documentation of policies and procedures, and providing technical support during major news broadcasts and special events. Previously, he served as an IT Helpdesk Support/Technical Support Engineer for ABS-CBN through GarintGlobal Corp., delivering first and second-level troubleshooting of LAN/WAN infrastructure, application support for systems like Active Directory, Citrix, and SAP, and resolving network and hardware issues. Lemuel's early career at UNISYS Philippines Ltd. included installation and troubleshooting of Windows operating systems and configuration of Cisco routers and switches for enterprise offices.
Experience
IT – System administrator (News Automation System - NAS)
ABS - CBN Broadcasting Corporation · 2017 — PresentManaged server performance for the NAS system, ensuring operational functionality. Conducted monthly preventive maintenance on Avid servers and workstations, including applying patches and updates. Addressed service desk requests and documented tasks, policies, and system procedures. Monitored Data Center conditions including temperature and humidity, with regular documentation. Handled urgent system issues as they arose.IT Helpdesk Support / Technical Support Engineer
ABS - CBN Broadcasting Corporation (GarintGlobal Corp. - Agency) · 2008 — 2017Ensured continuous accessibility of network resources for all client users. Delivered first and second level support for user issues, providing professional customer assistance. Offered immediate solutions via remote access and on-site support for inaccessible computers. Responsible for installing and configuring software including Citrix, Oracle, SAP, and Active Directory. Set up equipment for business meetings and television shows, troubleshooting various hardware and network connectivity issues.System Support Analyst
UNISYS Philippines Ltd. (System Generators Inc.) · 2007 — 2008Prepared and installed workstations in pilot and nationwide offices. Delivered basic Windows XP training to users at BOC. Coordinated rollout and installation activities with MISTG. Resolved hardware, software, and network connectivity issues, including configuration of Cisco routers and switches. Provided first-level support for systems and network-related problems at the site.Supervising Structured Cabling ( Network Data )
Personal · 2007 — 2007Network data cabling for all cpmputers in a new small office in Hawaian Airlines in Makati
Skills & Expertise
Education
- Bachelor of Science in Applied Math Major Information TechnologyFar Eastern University · 2001 — 2007
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