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Lennie G. — Mid-Level Customer Service Representative from Philippines

Lennie G.

Mid-Level Customer Service Representative

Philippines 1-2 years
Open to offersNew to Platform
Languages
TagalogEnglish
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About

Lennie Grace C. is a dedicated professional with experience spanning customer service, administrative support, and lease administration across the healthcare, financial services, digital marketing, and property management industries. At Alorica, she served as a Healthcare Provider Services Customer Service Representative, acting as the main contact for healthcare providers and supporting patient care with accurate coordination. At TT Active Digital Marketing Services, she managed Medicare administrative and operational tasks, focusing on claims processing and compliance. Her role at Wells Fargo involved supporting banking clients and resolving issues to ensure client satisfaction. As a Lease Administrator and Virtual Assistant at REVA Global, she handled lease data management and bank reconciliation for property management and accounting teams, demonstrating strong attention to detail with complex documents and financial obligations.

Experience

  • Lease Administrator/ Accounting Team Virtual Assistant

    REVA Global · 2024 — 2025
    Assisted the Property Management, Accounting, and Leasing teams by managing lease data, ensuring accuracy in contracts, and supporting the handling of tenant financial obligations, including bank reconciliation and accounts receivable.
  • Customer Success Representative

    Wells Fargo Bank · 2022 — 2024
    Supported customers in their banking needs, resolving issues effectively to ensure a positive experience with all financial services offered.
  • Process Associate

    TT Active Digital Marketing Services · 2020 — 2022
    Managed administrative and operational tasks connected to Medicare benefits, ensuring accurate processing of claims and addressing member/provider inquiries.
  • Customer Service Representative

    Alorica · 2016 — 2020
    Acted as the primary contact for healthcare providers, addressing inquiries, resolving issues, and facilitating seamless service coordination to enhance patient care.

Skills & Expertise

Education

  • Bachelor in Secondary Education
    Pamantasan ng Muntinlupa · 2012 — 2016
  • Secondary Education
    Liceo De San Pedro · 2008 — 2012

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