Lerato

Lerato S. is an experienced shop assistant/cashier with a background in the retail industry, having worked at Mr Price. She has demonstrated proficiency in customer service, efficiently assisting shoppers with inquiries, providing product recommendations, and resolving complaints in a professional manner. At Mr Price, Lerato handled cashiering duties including operating the point-of-sale (POS) system for various payment methods and managing refunds, exchanges, and returns according to company policies. Her responsibilities extended to merchandising, where she organized and restocked shelves to maintain brand standards, as well as stock management through unpacking deliveries, conducting stock counts, ensuring accurate pricing, and tagging of items. Lerato contributed to achieving daily sales targets by collaborating with team members and participating in store training and meetings. She holds an FET Certificate in Information Technology: Systems Development (NQF Level 4) and completed her Matric at Ramotshere Secondary School in 2022.