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Lesedi G. — Mid-Level Travel Management Consultant from South Africa

Lesedi G.

Mid-Level Travel Management Consultant

South Africa 3-6 years
Open to offersNew to Platform
Languages
English
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About

Lesedi W. is an experienced professional in the travel and customer service industries, currently working as an Independent Travel Manager. In this role, she assists clients with international flight bookings, utilizing Customer Management Systems (CMS) to ensure seamless service. She collaborates with global agents and airline partners, providing personalized consultations and managing post-booking support. Previously, as a Sales Agent at Atlas Civils, Lesedi conducted remote sales, generated leads, and maintained accurate CRM records. Her prior roles also include being a Recruiter/Personal Manager, where she recruited and managed platform drivers, ensuring compliance and resolving account-related issues. Her extensive background includes call center operations, sales at CA Cellular, and warehouse management, emphasizing inventory and health and safety compliance. Lesedi's diverse skill set, augmented by training in stick welding, underscores her adaptability and commitment to service excellence.

Experience

  • Independent Travel Manager

    Dream port · 2025 — Present
    Assisted clients with international flight bookings based on their budgets and preferences. Provided personalized consultations through various communication channels. Researched airline routes, policies, and fare options. Managed bookings utilizing Customer Management Systems (CMS). Handled confirmations, changes, and post-booking support while collaborating with global agents and airline partners.

  • Sales Agent

    Atlas Civils
    Conducted remote sales and generated leads, presenting tailored solutions to clients while maintaining precise records in the CRM system and tracking performance.

  • Recruiter/ Personal Manager

    Company not specified
    Recruited and onboarded platform drivers while managing their ongoing support and ensuring compliance. Addressed driver issues related to accounts and payments, and conducted performance monitoring and reporting.

  • Call Center Sales Agent

    CA Cellular
    Handled inbound and outbound calls to assist customers with billing and technical queries. Engaged in upselling products and services while maintaining detailed customer records within CRM systems.

  • Packer

    Pharmaceutical Contractors
    Performed packing, labeling, and preparation for dispatch. Conducted quality inspections to ensure standards were met while maintaining inventory records and packaging logs, following GMP and workplace safety procedures.

  • Domestic Worker (Outdoor)

    SweepSouth
    Engaged in gardening, maintenance, and general outdoor cleaning tasks, including exterior window cleaning, pool cleaning, car washing, and dog walking.

  • Cashier

    Mr Price
    Processed cash and credit transactions accurately, assisted customers with account queries and product returns, while ensuring a clean and organized checkout area.

  • Sales Assistant

    Sportmans Warehouse
    Supported customers in product selection and purchases, managed stock replenishment and merchandising, and conducted inventory checks alongside handling cash transactions.

  • Promoter

    The Creative Council
    Promoted products and engaged customers to generate leads and enhance brand awareness.

Skills & Expertise

Call CenterCustomer ServiceRecruitment AssistantSalesTravel Planning

Education

  • Matric
    Dinwiddie High School

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