Mid-Level Customer Service Operations Supervisor
Open to offersNew to PlatformLeslie Anne T. is an accomplished Operations Supervisor with extensive experience in the BPO industry, having served notable companies such as iQor Philippines and Cloudstaff Philippines. Specializing in customer service, she effectively managed the T-Mobile account, leveraging her prowess in data analysis and employee coaching to enhance team performance. Her tenure as a Virtual Assistant highlights her diverse skill set, where she adeptly handled administrative support, social media management, and client communication. With a solid track record in processing new hires and ensuring regulatory compliance, Leslie excels in fast-paced environments. Her proficiency in software tools such as Salesforce and Power BI underscores her ability to navigate complex systems, making her an asset in any executive service capacity. Leslie's multilingual abilities in English, Tagalog, and Pampango further bolster her communication strengths, ensuring effective interaction in diverse settings.
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