Lesny N.
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Lesny M. is a Translator based in Medellín, Colombia, with bilingual proficiency in Spanish and English (B2 level). She has hands-on experience in customer support assistance, where she guided and informed customers in person, resolved inquiries, maintained professional communication, and supported the organization and follow-up of requests. Lesny consistently complied with schedules and collaborated within teams, demonstrating effective problem-solving under pressure and clear, assertive communication. She also brings basic digital tools proficiency to her roles. Lesny earned a High School Diploma from Institución Educativa Departamental El Carmen and applies her skills primarily in customer service and translation-related contexts.
Experience
Customer Support Assistance
Institución Educativa Departamental El CarmenProvided on-site assistance to customers by offering guidance and information. Addressed basic inquiries and concerns in an effective manner while maintaining professional and respectful communication. Facilitated the organization and follow-up of requests and collaborated with team members to adhere to schedules.
Skills & Expertise
Education
- High School DiplomaINSTITUCIÓN EDUCATIVA DEPARTAMENTAL EL CARMEN · — — 2025
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