Lethukuthula G.
Senior IT Officer
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About
Lethukuthula S. is an accomplished IT Officer and ERP Support Specialist, bringing over 8 years of targeted expertise in the corporate sector, particularly within the Gauteng region of South Africa. His breadth of experience includes extensive work in ERP administration and user support, notably with Sage X3, where he served as the primary contact for related inquiries, diligently administering Active Directory and Microsoft Exchange systems. At Bearings International since April 2018, Lethukuthula has excelled in diagnosing complex technical issues, providing first and second-line support, and facilitating user training to improve operational efficiency. His role encompassed managing essential system settings, performing comprehensive software and hardware installations, and ensuring enterprise continuity through disaster recovery support. Known for his methodical approach to troubleshooting, Lethukuthula has streamlined both workflow and document management systems such as Docuware and 4flow, thus supporting the organization's month-end reporting and ERP operational processes. His leadership extends beyond technical domains, having chaired employee equity and skills development initiatives that foster inclusivity and work ethics. Lethukuthula is a proactive professional, passionately committed to delivering seamless technical support and optimizing IT infrastructures to adapt to evolving business needs.
Experience
IT Officer
BEARINGS INTERNATIONAL · 2018 — 2025Delivered first-line and second-line technical support to users from various departments. Diagnosed and resolved issues related to hardware, software, networks, and systems. Provided support and administration for the Sage X3 ERP system, acting as the main contact for inquiries. Conducted training sessions for onboarding new and existing users. Managed user accounts, roles, permissions, and security profiles within enterprise systems. Administered Active Directory by creating and managing users, groups, aliases, and access rights. Handled Microsoft Exchange and Office 365 user licensing, aliases, and mailbox administration. Installed and configured desktops, laptops, operating systems, telephones, printers, and routers. Assisted in disaster recovery and system continuity processes. Configured and maintained endpoint security and encryption solutions. Supported workflow and document management systems including 4flow and Docuware. Performed network troubleshooting and configured internet settings. Provided assistance to users both remotely and on-site to ensure minimal downtime. Contributed to month-end reporting and ERP operational activities.Employee Equity, Skills Development & Social Ethics Chairperson
null · 2024 — 2025Led initiatives promoting employee equity, ethical leadership, and skills development. Coordinated engagement activities and supported social responsibility programs. Represented employee and committee interests in leadership discussions. Fostered collaboration, inclusivity, accountability, and workplace development.
Skills & Expertise
Education
- ICT Level 4Ekurhuleni East TVET College · 2016 — 2016
- ICT Level 3Ekurhuleni East TVET College · 2015 — 2015
- ICT Level 2Ekurhuleni East TVET College · 2014 — 2014
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