Liana C.

Liana C. is a seasoned customer service and administration professional with over a decade of expertise in the industry. She has held key roles at Roaring Success and Kelly Hoppen Ltd, where she excelled as a Senior Customer Service and Senior Administrator and as a Customer Service Advisor, respectively. Her responsibilities included meticulous tasks such as complaint handling, order management, and resolving technical issues. At House of Fraser, Liana honed her skills as a Sales Advisor, focusing on stock control and visual merchandising. Proficient in CRM systems, Magento, Open Bravo, and SagePay, she also adeptly managed data entry, invoicing, and inbound/outbound call handling. Her education from Meopham Secondary School equipped her with foundational skills in English, Maths, and core sciences, supported by BTEC qualifications in IT, physical education, and health and social care. Her fast learning ability and organized approach make her an exceptional asset in any fast-paced environment.