Liesl F.
Senior Medical Training Manager
Open to offersNew to PlatformLanguages
EnglishDutch
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About
Liesl F. is a seasoned Manager with a comprehensive 18-year tenure in administration and client services across various industries. With a passion for training and HR management, Liesl excels in executing intricate projects within the medical and health safety domain, particularly in emergency and paramedical operations. She has played pivotal roles in substantial project management, including marine operations and commercial shipping, leveraging her extensive experience to ensure seamless safety protocols and operational efficiency. Liesl holds significant expertise in risk management and actively contributes to enhancing business processes, evident through her roles in major events like the Dubai Marathon and strategic positions at VIP Doctor 247 DMCC. Her credentials include being an instructor in first aid and emergency medical services, endorsed by licenses from the HPCSA, PHECC, and DCAS. With proficiency in multilingual communication, Liesl embodies adaptability and cultural understanding crucial for successful international collaborations, particularly in the MENA regions.
Experience
Training Instructor & other management duties
VIP Doctor 247 DMCC · 2021 — 2026Served as a Paramedic, Training Instructor, and Specialized Medical Event Operations Manager. Managed extensive administration, enhancing processes for business improvement. Ensured successful execution of major medical events through operational management protocols while adhering to regulations and quality control. Facilitated training and development programs for staff, as well as coordination of training materials and audits. Oversaw a medical staff group of over 150, provided medical support during emergencies, and handled client complaints.Project Manager
Atlantic Medical Response · 2021 — 2021Focused on improving SHEQ standards in line with ISO legislation. Conducted internal audits and engaged in staff training and development. Managed recruitment and implementation of company policies while ensuring the safety of both the task force and company. Handled inter-hospital patient care and enhanced business development through improvements in various services and general documentation.Paramedic/ First Aid Instructor/ Safety Officer
ER24-Mediclinic · 2020 — 2021Played the role of a Paramedic while developing and delivering safety training programs to increase employee engagement. Implemented diverse teaching strategies to facilitate employee understanding of safety protocols. Assisted with patient transportation, provided advanced medical support, and responded to emergency calls in various environments.Engineering & Office Administrator
Veolia International · 2019 — 2020Created online learning modules for remote learning amid the pandemic. Evaluated tenders and prepared reports, ensuring the awarding of suitable projects. Provided medical treatments to factory employees, reducing unplanned hospitalizations. Led safety lectures to promote workplace safety and increased training to minimize COVID-19 cases.National Client Liaison Officer
ER24-Mediclinic · 2016 — 2018Addressed customer disputes effectively, leading to a reduction in complaints. Investigated legal disputes and advised management on protective actions. Worked on compliance programs to enhance operational efficiency and conducted assessments to identify training needs, ensuring targeted training sessions for staff.Specialized Medical Services Coordinator
ER24-Mediclinic International · 2013 — 2016Worked as a Paramedic onboard various vessels performing health inspections and rescue services. Facilitated communication amongst stakeholders to define project objectives. Improved HR management processes, managed life-saving equipment inspections, and developed emergency preparedness plans to ensure effective responses in emergencies.Paramedic – Trauma
G.F. Jooste Emergency Trauma Hospital · 2012 — 2013Volunteered as a Paramedic focusing on trauma case management for injured patients, providing essential counseling in emergency situations.Paramedic – Maternity
Khayalitsha Maternity/ Obstetrics Hospital · 2012 — 2012Assisted in maternity care, supporting pregnant patients through delivery and addressing obstetric complications.Paramedic - Medical and Trauma
Western Cape Government · 2010 — 2012Adhered to safety protocols while delivering patient care during trauma and medical emergencies across various challenging settings.Paramedic – Trauma
Grootte Schuur Specialty & Emergency Hospital · 2012 — 2012Engaged as a volunteer Paramedic, managing trauma patients and providing critical support and counseling.National Subject Matter Expert – SAP Systems
Afrox (Pty) Ltd/ British Oxygen Gases · 2005 — 2012Delivered training on SAP Systems while collaborating with stakeholders to ensure training accuracy and relevance. Developed operational processes to boost efficiency and documented policies that enhanced safety standards.Paramedic – Trauma
New Somerset Emergency Hospital · 2010 — 2011Volunteered as a Paramedic at a trauma hospital, focusing on treatment for trauma injury cases and providing counseling.
Skills & Expertise
Education
- Diploma in Child PsychologyAlison · 2023 — 2024
- Advance Diploma in Cognitive Behavioral TherapyAlison · 2022 — 2023
- Ambulance Emergency Assistant UpgradePEC · 2021 — Present
- Diploma in Marine ManagementNorth Kent College, UK · 2018 — 2019
- Ambulance Emergency AssistantAmbutek College · 2012 — 2013
- Basic Ambulance AssistantAmbutek College · 2010 — Present
- Secretarial DiplomaEl Cleo College · 2001 — Present
- Matric DiplomaMontana High · 1996 — 2000