Liesl B.
Mid-Level Financial Collections Specialist
Open to offersNew to PlatformAbout
Liesl B. is an experienced Credit Controller and Collections Clerk who has played key roles in credit management, debt collection, and account administration across sectors such as publishing, food production, retail stationery, legal information services, and contact center BPO. Having worked with organizations including Juta and Company, Sea Harvest Corporation, Waltons Stationery, Cape Nut Traders, Lexis Nexis, and Sigma Connected, Liesl has demonstrated expertise in reconciling accounts, debt collection via telephone and email, and managing accounts using systems like Syspro, SAGE, Excel, and AdminView. She is proficient in processing invoices, opening new accounts, credit vetting through ITC and Experian, and liaising with both clients and internal business units. Her career includes managing collections campaigns for UK clients such as Vodafone and Scottish Power and supporting aged care facilities with events and debtors functions.
Experience
Customer Advisor
Sigma Connected · 2025 — PresentProvided inbound prepay support and technical assistance. Managed both inbound and outbound collections within the Vodafone UK BPO and Scottish Power UK BPO campaigns.Collections Clerk
Lexis Nexis · 2020 — 2023Engaged in Email and Telephone Debt Collecting, capturing banking details on the Syspro system, following up on unpaid debit orders and returned letters, as well as updating notes on Syspro. Handled administrative tasks including amending credit limits on AdminView, reprinting invoices and statements, and sending proforma invoices to customers. Collaborated with the team via Microsoft Teams and assisted in managing the Debtors mailbox.Office Assistant
Roggelim Monte Rosa Home for the Aged · 2019 — 2020Supported reception and the manager with ad hoc tasks and event arrangements. Assisted in setting up social media platforms, worked with the Accountant on Debtors functions, and performed account reconciliations using SAGE and Excel. Conducted telephone and email debt collections and sent out increase letters to residents’ families.Credit Controller
Cape Nut Traders · 2017 — 2019Allocated bank statements to the relevant accounts and processed invoicing after orders from Dispatch or Sales. Ensured correct pricing and lot numbers, processed credit notes, and opened new accounts. Handled debt collection to ensure timely payments and assisted with customer queries while reconciling accounts.Credit Controller
Sea Harvest Corporation · 2016 — 2017Managed the posting of invoices and credits on accounts, conducted daily banking for both domestic and export transactions, and reconciled the CASH account. Addressed queries on accounts as requested and followed up for payments while performing manual invoicing and filing tasks.Debtors Admin & Credit Controller
Juta and Company · 2010 — 2016Processed monthly letters to clients regarding Debit Order amounts while monitoring unpaid debit orders. Conducted age analysis of R12m+ on Debit Order accounts and ensured communication with Customer Services regarding account inquiries. Generated month-end reports for the manager and managed general filing tasks.Debtors Admin Assistant
Waltons Stationery · 2005 — 2010Retrieved banking information from the Standard Bank System and posted batch numbers. Distributed banking to branches and performed daily cash reconciliation for credit card and cash sales. Handled account openings, vetting on ITC and Experian, and assisted with month-end procedures and filing.
Skills & Expertise
Education
- MatricBelgravia High School · — — 2001
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